How can we help you?

We’re here to help! Whether you have questions about our products, need assistance with an order, or just want to provide feedback, don’t hesitate to get in touch with us. Here’s how you can reach us:

1. Customer Support

Email: contact@HeavyMachines.shop

For general inquiries, product information, or assistance with your order, please email us, and we will get back to you as soon as possible.

Phone: +1 815-296-0751

Our customer service team is available Monday through Friday, from 9:00 AM to 5:00 PM (EST). Feel free to call us with any questions or concerns.

2. Address: 

For the U.S : 5834 S Western Ave, Chicago, IL 60636, United States

3. Office Hours:

Monday - Friday: 9:00 AM - 5:00 PM (EST)

Closed on weekends and major holidays.

4. Emergency Contact:

For urgent matters outside of regular office hours, please email us at contact@HeavyMachines.shop, and we will respond as quickly as possible.

Thank you for choosing HeavyMachines. We value your business and look forward to assisting you!